IT Support for Doctor Offices
Medical offices need more than simply computer problem-solvers to provide IT support. You need a group of IT specialists who are familiar with your medical practice and who will take proactive steps to ensure that your systems are safe, HIPAA-compliant, always operational, and capable of interacting with other software programs like practice management software, electronic health records, and related applications.
Numerous medical practices will attempt to employ their own IT personnel or engage the services of an IT firm that is not prepared to work with medical offices, like is. Most of the time, the practice is losing out on the leadership and assistance that an actual healthcare IT business like can offer. Among the services we offer are:
24 hour support is available.
You can count on to respond quickly and resolve any server, computer, or technological issues you may be experiencing. Our crew is accessible around-the-clock, and 9 out of 10 of our problems can be fixed swiftly and remotely.
Some on-site assistance will be required because this is a medical practice. A member of our IT support team can be deployed or scheduled to be on-site to help your practice either full- or part-time, depending on your needs. We will collaborate with you to create a solution that is both cost-effective and tailored to your practice's requirements.
Expertise in EHR and practice management
Our team of professionals can assist you with EHR switching and selection, installation, training, and support regardless of the EHR software you employ. We have experience working with a number of the leading EHR software platforms, including Allscripts, Sage, NextGen, Greenway, and others.
Our Solutioncare service keeps an eye on your servers, workstations, and IT systems around-the-clock. Our Network Operations Center receives alerts so that we can take proactive action to address problems before you could even be aware of them. Our proactive approach decreases or eliminates downtime in your clinic, boosting productivity and decreasing employee angst.
Hardware for computers
We are able to assist you in choosing and ordering the appropriate hardware for your clinic when upgrades or purchases are necessary. will assist you in selecting the ideal product for your requirements and price range, whether you need servers, laptops, notebooks, desktops, printers, or other equipment.
is like having your own CIO on staff, without the six figure pay, whether you're managing your technology budget, planning for expansion, backup and recovery, or anything else.
Monitoring and Responsibility
You will have access to your practice's very own trouble ticket system so you can report and follow up on issues. No more unanswered problems!
In terms of your technology systems, we can help you with medical billing, transcription, telecom, appointment reminder services, and more.
Protection from viruses and security
Our SolutionCare Service includes market-leading virus and spyware protection to safeguard every computer in your office. No more costly annual license renewals for each computer.
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Book Your Discovery Call
Initial discovery call will help us better understand your needs and see how we can help you best.